Module BUSI59915: CRISIS MANAGEMENT (DL)

Department: Economics, Finance and Business (Business)

BUSI59915: CRISIS MANAGEMENT (DL)

Prerequisites

• None.

Corequisites

• None.

Excluded Combination of Modules

• None.

Aims

• To explore, at an advanced level, the nature of crisis management including the key related areas of risk assessment, human factors and organisational turnaround.
• To examine the strategic and operational implications of crisis management.

Content

• The nature of Crisis Management.
• Modelling the Crisis Process.
• The Crisis-Prone Organisation.
• The Nature of Human Error and Organisational Failures.
• The Nature of a Safety Culture.
• Post-Crisis Turnaround Strategies.
• Developing the Crisis-Prepared Organisation.

Learning Outcomes

• By the end of the module students should:
• have a detailed understanding of the nature of, and principal concepts in, crisis and risk management;
• have an advanced understanding of the relationship of various organisational levels with crisis management;
• have a critical appreciation of the importance of organisational learning within the process of crisis prevention.

• By the end of the module students should:
• be able to identify the main phases of crisis management and the pre-cursors for each phase, and have a critical appreciation of the relationships between them;
• be able to identify a crisis portfolio for an organisation with which they are familiar;
• be able to develop appropriate corporate strategies for crisis and risk management.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• The module is delivered in discrete Units. These are designed to enable the learning outcomes to be achieved through a combination of specially written material, directed reading, reflection through self-assessed assignments and guidance for further reading. Module tutors provide feedback on formative work and are available for individual consultation as necessary (by email, telephone, post or fax).
• The written assignment will test students’ understanding of relevant concepts and their ability to apply and interpret what they have learned to the analysis of a particular issue in depth.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment:

None.

■ Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University