Module BUSI59915: CRISIS MANAGEMENT (DL)

Department: Economics, Finance and Business (Business)

BUSI59915: CRISIS MANAGEMENT (DL)

Tied To

• N1D217: Business Administration (Finance) (Distance Learning) (For students entering before August 2007) (see Postgraduate Handbook 2011-2012 for details)
• N1D314: Business Administration (Distance Learning) (For students entering before August 2007) (see Postgraduate Handbook 2011-2012 for details)
• N1D317: Business Administration (Distance Learning) (For students entering before August 2007) (see Postgraduate Handbook 2011-2012 for details)

Pre-requisites

Corequisites

Excluded Combinations

Aims

• To explore, at an advanced level, the nature of crisis management including the key related areas of risk assessment, human factors and organisational turnaround.
• To examine the strategic and operational implications of crisis management.

Content

• The nature of Crisis Management.
• Modelling the Crisis Process.
• The Crisis-Prone Organisation.
• The Nature of Human Error and Organisational Failures.
• The Nature of a Safety Culture.
• Post-Crisis Turnaround Strategies.
• Developing the Crisis-Prepared Organisation.

Learning Outcomes

• By the end of the module students should:
• have a detailed understanding of the nature of, and principal concepts in, crisis and risk management;
• have an advanced understanding of the relationship of various organisational levels with crisis management;
• have a critical appreciation of the importance of organisational learning within the process of crisis prevention.

• By the end of the module students should:
• be able to identify the main phases of crisis management and the pre-cursors for each phase, and have a critical appreciation of the relationships between them;
• be able to identify a crisis portfolio for an organisation with which they are familiar;
• be able to develop appropriate corporate strategies for crisis and risk management.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• The module is delivered in discrete Units. These are designed to enable the learning outcomes to be achieved through a combination of specially written material, directed reading, reflection through self-assessed assignments and guidance for further reading. Module tutors provide feedback on formative work and are available for individual consultation as necessary (by email, telephone, post or fax).
• The written assignment will test students’ understanding of relevant concepts and their ability to apply and interpret what they have learned to the analysis of a particular issue in depth.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment

None.