Module BUSI5G715: Managing Teams

Department: Economics, Finance and Business (Business)

BUSI5G715: Managing Teams

Prerequisites

• None.

Corequisites

• None.

Excluded Combination of Modules

• None.

Aims

• This module looks at team management, development and building. It is intended that students should understand all aspects of team management including selecting members, developing the team, dealing with conflicts, managing management meetings and working towards agreed team objectives.

Content

• The content of this module is aimed at first time managers and covers the following areas:
• Defining a team; Looking at good and bad team performance; Identifying the elements of an effective team; Setting team goals; Identifying the stages of team development (Tuckman); Identifying and enveloping team roles and individual skills; Recruiting new team members; Interviewing skills; Appraising the performance of team members; Motivating the team - the theory and the practice; Counselling skills; Coaching skills; Handling conflict; Dealing with performance problems; Dealing with behavioural problems; Handling disciplinary procedures; Developing your staff; Effective report writing.

Learning Outcomes

• By the end of the module, students should be able to:
• Identify the stages of team development and the elements of a dynamic team.
• Set clear procedures in place for the management of team processes.
• Recognise and value the diversity that individuals bring to the team.
• appreciate the benefit of coaching to develop team members.
• Recognise how external factors affect the way their team behaves.
• Implement a best practice recruitment process necessary to select team members who can both do the job and will fit with the team.
• Review past performance and agree targets for future performance.
• Know hen to use the team to make decisions.
• Distinguish different team members' motivations and how these can be used to enhance their current performance.
• Manage under performance.
• analyse the role of the effective meeting in managing the team process.
• Report back on their teams performance.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Lectures and seminars, supported by guided reading, will be used to introduce and explore they key concepts and theories.
• A series of short questionnaires especially designed to allow students to assess themselves and their team against and criteria for an effective team and to identify the stage of development of their team.
• Group exercises will help them compare their own findings with that of other members of the group and design opportunities to practice areas identified for improvement.
• Team building exercises will help them identify the theory in practice whilst in a controlled environment.
• Role plays will allow them to tackle difficult issues of management in a controlled environment.
• Assignments and tutor support will then help them adapt and apply to the specific needs of their own organisation.
• The summative assignment will require the student to analyse themselves, the learning and communication styles and their time management and the impact this has on their own and their organisations performance. this assignment allows students to consider the practical application of the subject covered.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment:

None

■ Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University