Module BUSS2031: OPERATIONS MANAGEMENT

Department: Economics, Finance and Business (Business) [Queen's Campus, Stockton]

BUSS2031: OPERATIONS MANAGEMENT

Prerequisites

• None.

Corequisites

• None.

Excluded Combination of Modules

• None

Aims

• To provide students with a critical knowledge and understanding of operations and production management at an advanced level.

Content

• Part I - Operations Objectives - Introduction to Operations Management; The objectives of Operations; The strategic role of Operations.
• Part II - Design Issues - The design of products and services; Design of the operations network; Layout and flow; Process technology; Job design.
• Part III - Issues in Planning and Control - Capacity planning and control; Inventory planning and control; Material Requirements Planning; Just-In-Time; Project planning and control; Quality planning and control.
• Part IV - Analytical Approaches to Improving Operations - Performance measurement; Benchmarking; Business Process Re-engineering; Total Quality Management.

Learning Outcomes

• By the end of the module, students are expected to have a critical knowledge and understanding of:
• the similarities and differences between operations
• the role which operations management should play in achieving strategic success
• the nature of planning and control in operations management, ways in which the performance of operations can be measured
• approaches to managing the rate of improvement of operations.

• By the end of the module, students are expected:
• to appreciate the need for product and service design and process design to be considered interactively.

• Written communication - through summative assessment.
• Computer Literacy - by word-processing the summative assignment/report

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Teaching is by lectures and seminars. Learning takes place through attendance at lectures, preparation for and participation in seminars, and private study. Formative assessment is by means of a contribution to a case-study based group presentation. Summative assessment is by means of a written assignment.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment:

Contribution to a case-study based group presentation.

■ Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University