Durham University
Programme and Module Handbook

Postgraduate Programme and Module Handbook 2011-2012 (archived)

Module BUSI43I15: Crisis Management (Block Taught)

Department: Business School (Business)

BUSI43I15: Crisis Management (Block Taught)

Type Tied Level 4 Credits 15 Availability Available in 2011/12 Module Cap None.
Tied to
Tied to


  • None.


  • None.

Excluded Combination of Modules

  • Crisis Management (Blended Learning)


  • To explore the nature of crises and crisis management strategies
  • To understand the key related areas of risk assessment, human intervention and organisational turnaround
  • To examine the strategic and operational implications of crisis management planning


  • The nature of Crisis Management
  • Modelling the Crisis Process
  • The Crisis-Prone Organisation
  • The Nature of Human Error
  • Organisational Failures
  • The Nature of a Safety Culture
  • Post-Crisis Turnaround Strategies
  • Developing the Crisis-Prepared Organisation
  • Developing and evaluating a Crisis Management Strategy

Learning Outcomes

Subject-specific Knowledge:
  • By the end of the module students should:
  • have a critical understanding of the nature and principal concepts in crisis and risk management;
  • have a grounded understanding of various individual and organisational factors contributing to crisis-proneness, preparedness and crisis management success;
  • have a critical appreciation of the components of a successful crisis management plan.
Subject-specific Skills:
  • By the end of the module students should:
  • be able to identify the main phases in crisis development, the pre-cursors of each, and the relationships between them;
  • be able to identify a potential crisis portfolio for an organisation;
  • be able to analyse appropriate corporate strategies for crisis and risk management.
Key Skills:
  • Effective written communication skills
  • Planning, organising and time management skills
  • Problem solving and analytical skills
  • The ability to use initiative
  • Advanced skills in the interpretation of data
  • Advanced computer literacy skills

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Learning outcomes will be met through a combination of taught input, groupwork, case studies and discussion, supported by guided reading and specially-written self-study material.
  • The summative written assignment will test students' understanding of relevant concepts and their ability to apply and interpret what they have learned to the analysis of a particular issue in depth.

Teaching Methods and Learning Hours

Activity Number Frequency Duration Total/Hours
Workshops (a combination of taught input, groupwork, case studies and discussion), timetabled in blocks 28
Preparation and reading 122
Total 150

Summative Assessment

Component: Written Assignment Component Weighting: 100%
Element Length / duration Element Weighting Resit Opportunity
Individual written report, based on the analysis of risks to an organisation and preparation of a crisis management plan 4,000 words maximum 100% Same

Formative Assessment:

Students will receive feedback on their contributions in class.

Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University