Undergraduate Programme and Module Handbook 2011-2012 (archived)
Module BUSS2031: OPERATIONS MANAGEMENT
Department: Business School (Business) [Queen's Campus, Stockton]
BUSS2031: OPERATIONS MANAGEMENT
| Type | Tied | Level | 2 | Credits | 20 | Availability | Available in 2011/12 | Module Cap | None. | Location | Queen's Campus Stockton |
|---|
| Tied to | N200 |
|---|---|
| Tied to | N420 |
Prerequisites
- None.
Corequisites
- None.
Excluded Combination of Modules
- None
Aims
- To provide students with a critical knowledge and understanding of operations and production management at an advanced level.
Content
- Part I - Operations Objectives - Introduction to Operations Management; The objectives of Operations; The strategic role of Operations.
- Part II - Design Issues - The design of products and services; Design of the operations network; Layout and flow; Process technology; Job design.
- Part III - Issues in Planning and Control - Capacity planning and control; Inventory planning and control; Material Requirements Planning; Just-In-Time; Project planning and control; Quality planning and control.
- Part IV - Analytical Approaches to Improving Operations - Performance measurement; Benchmarking; Business Process Re-engineering; Total Quality Management.
Learning Outcomes
Subject-specific Knowledge:
- By the end of the module, students are expected to have a critical knowledge and understanding of:
- the similarities and differences between operations
- the role which operations management should play in achieving strategic success
- the nature of planning and control in operations management, ways in which the performance of operations can be measured
- approaches to managing the rate of improvement of operations.
Subject-specific Skills:
- By the end of the module, students are expected:
- to appreciate the need for product and service design and process design to be considered interactively.
Key Skills:
- Written communication - through summative assessment.
- Computer Literacy - by word-processing the summative assignment/report
Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module
- Teaching is by lectures and seminars. Learning takes place through attendance at lectures, preparation for and participation in seminars, and private study. Formative assessment is by means of a contribution to a case-study based group presentation. Summative assessment is by means of a written assignment.
Teaching Methods and Learning Hours
| Activity | Number | Frequency | Duration | Total/Hours | |
|---|---|---|---|---|---|
| Lectures | 21 | 1 Per Week | 1 Hour | 21 | |
| Preparation and Reading | 171 | ||||
| Seminars | 8 | 4 in Term 1, 4 in Term 2 | 1 hour | 8 | ■ |
| Total | 200 |
Summative Assessment
| Component: Assignment | Component Weighting: 100% | ||
|---|---|---|---|
| Element | Length / duration | Element Weighting | Resit Opportunity |
| One written assignment | 4500 words max | 100% | |
Formative Assessment:
Contribution to a case-study based group presentation.
■ Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University