Durham University
Programme and Module Handbook

Postgraduate Programme and Module Handbook 2014-2015 (archived)


Department: Business School (Business)


Type Tied Level 4 Credits 15 Availability Not available in 2014/15 Module Cap
Tied to N2K507
Tied to N5K407
Tied to N1N107
Tied to N6K207


  • None


  • None

Excluded Combination of Modules

  • None


  • To explore the relevance of digital marketing and social media to an organisation and its markets
  • To understand the potential of digital technologies and social media in the achievement of strategic marketing objectives
  • To develop the knowledge and skills needed to design, implement and evaluate a digital marketing campaign


  • The digital marketing landscape – development, nature and scope
  • Understanding the digital customer
  • Data capture, consumer profiling and customised marketing communications
  • Integrated digital campaigns – planning and execution
  • Website marketing – design, planning, implementation, usability, usage, etc.
  • Social media, online advertising and PR, email marketing, affiliate marketing, etc.
  • Search engine marketing
  • Mobile communications, location-based services and mobile marketing tactics
  • Affiliate marketing programmes – technologies, channels, remuneration models, etc.
  • Digital marketing programmes – optimisation, control and evaluation
  • Codes of practice, regulatory issues and digital marketing ethics
  • Digital marketing futures

Learning Outcomes

Subject-specific Knowledge:
  • On completion of the module students should have:
  • a critical understanding of the development of digital marketing, its associated business models and technologies, and the trends shaping its future
  • advanced knowledge of challenges and critical success factors involved in managing digital components of integrated marketing campaigns and continuous digital communications
  • a critical appreciation of campaign strategy, creative approaches, and performance optimisation and evaluation methodologies
Subject-specific Skills:
  • By the end of the module, students should:
  • be able to evaluate an organisation's current marketing capabilities including demand for, and barriers to, the use of digital marketing channels
  • be able to collect quality customer data from internal and external sources, assess and extract relevant information, and devise targeted digital and mobile marketing communications
  • be able to scope, plan, implement, manage and evaluate an effective and ethical digital marketing campaign
Key Skills:
  • In addition, students will have had the opportunity to further develop the following key skills:
  • effective written communication skills
  • planning, organising and time management skills
  • problem solving and analytical skills
  • the ability to use initiative
  • advanced skills in the interpretation of data
  • advanced computer literacy skills

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Learning outcomes will be met through a combination of taught input, groupwork, case studies and discussion, supported by guided reading and specially-written self-study material.
  • The summative assessment of the module is designed to test the acquisition and articulation of knowledge and critical understanding, and skills of application and interpretation within the business context.

Teaching Methods and Learning Hours

Activity Number Frequency Duration Total/Hours
Workshops (a combination of taught input, groupwork, case studies and discussion), timetabled in blocks 24
Preparation and reading 126
Total 150

Summative Assessment

Component: Group Assignment Component Weighting: 30%
Element Length / duration Element Weighting Resit Opportunity
Group project, involving the production of digital marketing materials for a campaign simulation exercise Equivalent to the work of an individual 1000 word essay 100% Equivalent to the work of an individual 1000 word essay
Component: Individual Assignment Component Weighting: 70%
Element Length / duration Element Weighting Resit Opportunity
Individual reflective learning journal, based around the campaign simulation exercise, presented in weblog format 2000 words 100% Same

Formative Assessment:

Continuous assessment and feedback on group performance in a digital marketing campaign simulation exercise.

Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University