Module BUSS2031: OPERATIONS MANAGEMENT

Department: Business School (Business) [Queen's Campus, Stockton]

BUSS2031: OPERATIONS MANAGEMENT

Tied To

• N102: Business with Placement Year (see Undergraduate Handbook 2014-2015 for details)
• N200: Business (see Undergraduate Handbook 2014-2015 for details)
• N201: Business and Management
• N202: Business and Management (with placement year) (see Undergraduate Handbook 2012-2013 for details)
• N203: Business and Management with Business Placement
• N204: Accounting and Management with Business Placement
• N205: Masters in Business and Management with Business Placement
• N206: Accounting and Management with Study Abroad
• N207: Business and Management with Study Abroad
• N208: Masters in Business and Management with Study Abroad
• N300: Business Finance with Placement Year (see Undergraduate Handbook 2012-2013 for details)
• N301: Business Finance with Business Placement
• N303: Business Finance with Study Abroad (see Undergraduate Handbook 2014-2015 for details)
• N401: Management Accounting
• N404: Management Accounting with Business Placement
• N406: Management Accounting with Study Abroad
• N420: Business Finance
• N500: Masters in Marketing
• N501: Marketing
• N502: Marketing (with placement year) (see Undergraduate Handbook 2012-2013 for details)
• N505: Marketing with Business Placement
• N506: Masters in Marketing with Business Placement
• N507: Marketing with Study Abroad
• N508: Masters in Marketing with Study Abroad
• NN12: Masters in Business and Management
• NN24: Accounting and Management with Placement Year (see Undergraduate Handbook 2012-2013 for details)
• NN42: Accounting and Management

Pre-requisites

Corequisites

Excluded Combinations

Aims

• To provide students with a critical knowledge and understanding of operations and production management at an advanced level.

Content

• Part I - Operations Objectives - Introduction to Operations Management; The objectives of Operations; The strategic role of Operations.
• Part II - Design Issues - The design of products and services; Design of the operations network; Layout and flow; Process technology; Job design.
• Part III - Issues in Planning and Control - Capacity planning and control; Inventory planning and control; Material Requirements Planning; Just-In-Time; Project planning and control; Quality planning and control.
• Part IV - Analytical Approaches to Improving Operations - Performance measurement; Benchmarking; Business Process Re-engineering; Total Quality Management.

Learning Outcomes

• By the end of the module, students are expected to have a critical knowledge and understanding of:
• the similarities and differences between operations
• the role which operations management should play in achieving strategic success
• the nature of planning and control in operations management, ways in which the performance of operations can be measured
• approaches to managing the rate of improvement of operations.
• the need for product and service design and process design to be considered interactively.

• By the end of the module, students are expected to:
• implement different operation strategies to different types of operations
• plan and manage resources to complete a project
• articulate how planning and control in operation and supply chain management can be used to help improve performance and achieve competitive advantages for organizations

• Written communication
• Planning
• Organising and problem solving
• Using initiative
• Analysis and application
• Computer Literacy

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Teaching is by a combination of lectures and seminars. Learning takes place through attendance and paticipation at lectures, class exercises, group work and seminar discussions. Formative assessment is by means of a contribution to an application-oriented group presentation. Summative assessment is by means of an individual assignment in the form of a report. Selective readings on DUO will guide students to prepare for the final assignment. The written report is designed to examine students' critical understanding of subject-specific knowledge in the relevant literature as well as the application of theories to practical situations.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment

Contribution to a case-study based group presentation.