Durham University
Programme and Module Handbook

Undergraduate Programme and Module Handbook 2017-2018 (archived)


Department: Business School (Business)


Type Tied Level 2 Credits 20 Availability Available in 2017/18 Module Cap Location Durham
Tied to N201
Tied to N203
Tied to N207
Tied to NN12
Tied to N205
Tied to N208
Tied to N500
Tied to N501
Tied to N506
Tied to N508
Tied to N505
Tied to N507
Tied to N509
Tied to N510
Tied to N511


  • None.


  • None.

Excluded Combination of Modules

  • None


  • To provide students with a critical knowledge and understanding of operations and production management at an advanced level.


  • Part I - Operations Objectives - Introduction to Operations Management; The objectives of Operations; The strategic role of Operations.
  • Part II - Design Issues - The design of products and services; Design of the operations network; Layout and flow; Process technology; Job design.
  • Part III - Issues in Planning and Control - Capacity planning and control; Inventory planning and control; Material Requirements Planning; Just-In-Time; Project planning and control; Quality planning and control.
  • Part IV - Analytical Approaches to Improving Operations - Performance measurement; Benchmarking; Business Process Re-engineering; Total Quality Management.

Learning Outcomes

Subject-specific Knowledge:
  • By the end of the module, students are expected to have a critical knowledge and understanding of:
  • the similarities and differences between operations
  • the role which operations management should play in achieving strategic success
  • the nature of planning and control in operations management, ways in which the performance of operations can be measured
  • approaches to managing the rate of improvement of operations.
  • the need for product and service design and process design to be considered interactively.
Subject-specific Skills:
  • By the end of the module, students are expected to:
  • implement different operation strategies to different types of operations
  • plan and manage resources to complete a project
  • articulate how planning and control in operation and supply chain management can be used to help improve performance and achieve competitive advantages for organizations
Key Skills:
  • Written communication
  • Planning
  • Organising and problem solving
  • Using initiative
  • Analysis and application
  • Computer Literacy

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Teaching is by a combination of lectures and seminars. Learning takes place through attendance and paticipation at lectures, class exercises, group work and seminar discussions. Formative assessment is by means of a contribution to an application-oriented group presentation. Summative assessment is by means of an individual assignment in the form of a report. Selective readings on DUO will guide students to prepare for the final assignment. The written report is designed to examine students' critical understanding of subject-specific knowledge in the relevant literature as well as the application of theories to practical situations.

Teaching Methods and Learning Hours

Activity Number Frequency Duration Total/Hours
Lectures 19 1 Per Week 1 Hour 19
Seminars 8 4 in Term 1, 4 in Term 2 1 hour 8
Preparation and Reading 173
Total 200

Summative Assessment

Component: Assignment Component Weighting: 100%
Element Length / duration Element Weighting Resit Opportunity
Individual assignment 4500 words 100% Same

Formative Assessment:

Contribution to a case-study based group presentation.

Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University