Module BUSI4Z715: MANAGING KNOWLEDGE

Department: Management and Marketing

BUSI4Z715: MANAGING KNOWLEDGE

Pre-requisites

Corequisites

Excluded Combinations

Aims

• To explore key issues in organizational knowledge management at an advanced level.

Content

• Overview: Knowledge, Knowledge Management (KM), action fields of KM, KM strategy, KM processes and KM systems
• KM processes and related KM systems in detail: content management, competence management, community management and orientation management
• Method-driven introduction of KM processes and KM systems
• Culture and organizational KM instruments

Learning Outcomes

• Upon successful completion of the module, the students will:
• have an advanced knowledge and understanding of how information systems need to be designed to support integrated knowledge management.
• have a critical appreciation of the necessary functions of knowledge management systems in order to support strategies and processes.
• have an advanced understanding of the factors that lead to the effective integration of the various components of a knowledge management system.
• have a critical appreciation of the necessary preconditions for successful knowledge management.
• have a critical awareness of the support of knowledge management by information systems.

• Written communication; Interpersonal communication; Oral communication; Teamwork; Planning, organising and time management; Problem solving and analysis; Using initiative; Computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
• The assessment of the module by written assignment is designed to:
• test the acquisition and articulation of knowledge and critical understanding;
• test skills of application and interpretation.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.