Module BUSI4ZC15: OPERATIONS MANAGEMENT

Department: Management and Marketing

BUSI4ZC15: OPERATIONS MANAGEMENT

Pre-requisites

Corequisites

Excluded Combinations

Aims

• To provide students with an advanced understanding of the core components for successful operations and production management in a global and networking context.

Content

• Operations strategy development and managing operations
• Linking operations and production to other functions within an organisation
• Designing services, products and delivery systems
• Types of manufacturing processes
• Factors determining location and layout of plants
• Planning and managing capacity
• Integration between operations and product innovation
• Support of operations through technology applications
• Integration with suppliers: designing a supplier portal
• Measuring operations and production performance
• Towards the supply chain management: operations in a global context

Learning Outcomes

• Upon successful completion of the module, the students will:
• have an advanced knowledge of the key themes, tasks and concepts of efficient and effective operations and production management, from the traditional approach to the emerging model of the production network.
• have a critical understanding of the strategic role of operations and production within an organisation and the key tasks associated with these functions.
• have developed a critical awareness of the different requirements in operations strategy and design for services and for products .
• have a specialist knowledge of the scope covered by operations and production management.
• have a deepened awareness of the links which operations and production have to supply chain management overall.
• have advanced knowledge of selected techniques, approaches and technologies within operations and production management, with specific attention to integration with the suppliers network.
• have a specialist knowledge of the scope covered by operations and production management.

• Written communication; planning, organising and time management; problem solving and analysis; using initiative; computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
• The assessment of the module by written assignment is designed to:
• test the acquisition and articulation of knowledge and critical understanding;
• test skills of application and interpretation.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.