Module BUSI4Z715: MANAGING KNOWLEDGE

Department: Management and Marketing

BUSI4Z715: MANAGING KNOWLEDGE

Prerequisites

• None.

Corequisites

• None.

Excluded Combination of Modules

• None.

Aims

• To explore key issues in organizational knowledge management at an advanced level.

Content

• Overview: Knowledge, Knowledge Management (KM), action fields of KM, KM strategy, KM processes and KM systems
• KM processes and related KM systems in detail: content management, competence management, community management and orientation management
• Method-driven introduction of KM processes and KM systems
• Culture and organizational KM instruments

Learning Outcomes

• Upon successful completion of the module, the students will:
• have an advanced knowledge and understanding of how information systems need to be designed to support integrated knowledge management.
• have a critical appreciation of the necessary functions of knowledge management systems in order to support strategies and processes.
• have an advanced understanding of the factors that lead to the effective integration of the various components of a knowledge management system.
• have a critical appreciation of the necessary preconditions for successful knowledge management.
• have a critical awareness of the support of knowledge management by information systems.

• Written communication; Interpersonal communication; Oral communication; Teamwork; Planning, organising and time management; Problem solving and analysis; Using initiative; Computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

• Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
• The assessment of the module by written assignment is designed to:
• test the acquisition and articulation of knowledge and critical understanding;
• test skills of application and interpretation.

Teaching Methods and Learning Hours

Summative Assessment

Formative Assessment:

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.

■ Attendance at all activities marked with this symbol will be monitored. Students who fail to attend these activities, or to complete the summative or formative assessment specified above, will be subject to the procedures defined in the University's General Regulation V, and may be required to leave the University